Motivated employees ‘become quiet’ when one or more of the following issues are experienced:
- Breach of trust – leadership integrity is paramount to maintaining relationships and keeping people focused and energised. Not living the company values inevitably leads to distrust.
- Lack of leadership consistency – fairness, consistently applied, leads to a growing confidence amongst the staff complement. Employees feel insecure when there is favouritism, nepotism or irregular behaviour on the part of leadership.
- Being overlooked – not being listened to, being ignored or contribution not being recognised all lead to apathy. Energy gets sucked out of the system and people lose heart.
- Dishonesty – leadership untruths breed distrust. Employees easily perceive dishonesty and hate any attempts at being conned.
- Insufficient information and communication – where managers withhold pertinent pieces of information for power purposes or fail to communicate adequately with employees, staff feel neglected and worthless.
- Leadership selfishness – big leadership bonuses with small pay increases for employees, benefits and values being ‘customised’ to suit leadership desires, etc.
- Lack of vision – when leadership operates out of a vague sense of direction with little or no communication of an expected future state.
The ‘quietness’ of typically motivated employees is an organisational alarm which leadership needs to recognise and act on. Internal reflection is necessary as the origin of the lack of passion so often lies in leadership inappropriateness, neglect or selfishness.